Case Study 1

Saas client support workflow with ai chat

A complex new start up that allows patients to discuss ongoing issues away from the carer.

Core Development:

• Node.js - JavaScript runtime

• Next.js 14 - React framework for full-stack web app

• React - Frontend user interface library

• JavaScript/ES6 - Programming language

Frontend & Styling:

• Tailwind CSS - Utility-first CSS framework for styling

• HTML5 - Markup language

• Responsive Design - Mobile-friendly layouts

Database & Backend:

• Supabase - Backend-as-a-Service (PostgreSQL database + auth + real-time)

• PostgreSQL - Relational database (via Supabase)

• Row Level Security (RLS) - Database security policies

AI & Voice Services:

• OpenAI GPT-4 - Conversational AI responses

• OpenAI Whisper - Speech-to-text transcription

• OpenAI TTS (Text-to-Speech) - AI voice generation

• ElevenLabs - Alternative TTS option (mentioned in docs)

Authentication & Security:

• Supabase Auth - User authentication system

• JWT Tokens - Session management

• Role-based Access Control - Multi-user permissions

Infrastructure & Deployment:

• Linux VPS Server - Your current hosting (srv750360)

• HTTPS/SSL - Secure connections

• PM2 - Process management (for production)

• Nginx - Web server/reverse proxy (for production)

Development Tools:

• npm - Package manager

• Git - Version control (implied)

• Nano - Text editor for server files

• Chrome DevTools - Browser debugging

Coming Soon